Terms and Conditions
Shipping
Due to the impact of COVID-19 on various shipping carriers, we have been experiencing sporadic periods of shipping delays. These delays are unfortunately out of our control, however we are doing everything we can to minimize and mitigate the impacts of these delays.
US
After your payment is verified, it may take up to 24 hours to process and ship your order. This does not include weekends or holidays.
Shipping rates & delivery times:
SERVICE |
COST |
DELIVERY TIME |
USPS STANDARD |
FREE – OVER $75 |
UP TO 8 BUSINESS DAYS |
USPS STANDARD |
$5.90 |
UP TO 8 BUSINESS DAYS |
EXPRESS SHIPPING |
$18 |
UP TO 3 BUSNIESS DAYS |
Shipping outside the US
After your payment is verified, it may take up to 24 hours to process and ship your order. This does not include weekends or holidays.
Shipping rates & delivery times:
SERVICE |
COST |
DELIVERY TIME |
BPOST |
$7 |
UP TO 16 BUSINESS DAYS |
EXPRESS SHIPPING |
$27 |
UP TO 4 BUSINESS DAYS |
We can’t give reimbursements on shipping fees due to carrier delays.
As a result of enhanced precautionary measures due to COVID-19, some carriers are experiencing extended service delays which could exceed delivery beyond your selected shipping time as well as impact package tracking information.
Returns
We offer FREE returns on all orders within the US!
At Galis Jewelry, every item you buy is meant to bring happiness and inspiration to its wearers. If for any reason you are not satisfied, please return the item(s) to us within 30 days of the purchase or order delivery date. All refunds will be credited for the original amount paid, less credit fees, discounts, except in the case of an incorrect shipment. The returned item must be unworn and returned with the original packaging.
Galis Jewelry does not offer exchanges. If you would like to exchange your product, please purchase the new product and ship the return product back to us, you will receive a refund for your returned item.
Please note that clearance sale items are not eligible for return.
If you want to return a personalized piece you will be credited 70% of the product price.
If you’re returning your order from within the US, please contact us at support@galisjewelry.com and receive a prepaid return label.
If you return your order internationally, please send your return to our address:
Shipetze LLC
For Galis Jewelry
229 E 85th st Unit 333
New York, NY 10028
For Galis Jewelry
229 E 85th st Unit 333
New York, NY 10028
*International customers are responsible for paying shipping fees*